Over the winter months while spending time in sunny Arizona I decided to do some used car shopping on-line as we needed to replace our vehicle which we had sold prior to heading south.
Having owned Ford minivans in the past and really enjoying them I focused on looking for a Freestar. My search found many interesting units but the one that stood out was a recent trade in at Airdrie Honda.
An email requesting more detail was promptly answered by salesman Mike Fry.
Via further emails requesting some additional photos to be taken I discovered Mike to be very professional and certainly patient. He was willing to allow me to have a friend test drive the van on my behalf and would store it until we returned to Alberta. Documents were exchanged by courier and the deal was done.
Mike's excellent customer service and willingness to go the extra mile was a major factor in our decision to purchase this vehicle.
A big thank you to Mike and the other friendly and accommodating staff at Airdrie Honda!
We absolutely love the new car! Better than our expectations!
We have always been a Honda family; Personally owning 4 Honda Civics and 1 Honda Fit. However,
We have never had an experience like we had at Airdrie Honda!
The team at Airdrie Honda were all truly amazing and it was an experience that we will never forget. They answered all of our questions and went above and beyond our expectations!
Renee and Brad Scott
Excellent customer service, highly recommended!
Recently I was looking to buy my first car, I travelled around from car dealership to car dealership comparing prices and service.
Buying your first brand new car should be a exciting and fun moment and I'm the kind of person who doesn't necessarily care about the car itself, anything brand new is going to be amazing over the beater cars i have had all my life.
Many of the dealerships looked at me as a child when purchasing a car and wouldn't give me the time of day. The other dealerships either where way to pushy or tried to make me buy what they wanted me to buy, not what i asked for.
When i walked into Honda it felt right. My salesman, Mike Fry (who also sold my mother her current Honda SUV), asked me about my current car situation and why i needed a new car, and he helped me find a car best suited to what i need from a vehicle.
Mike gave me the space to make choices and decide what brand of car i wanted and also answered every question i had within moments of the email i had sent. Service was amazing. I could not have asked for anything better.
When i was finally ready to purchase a car Mike did everything in his power to make the process go smoothly. He got me the car i wanted, in the color i had asked for, within a very good time line from the day we started to sign papers.
Mike was friendly all through out the process he never stopped treating me with respect even after the sale was finalized, and he followed up within a couple of days letting me know that if i had any current questions he would be pleased to answer and that i could always contact him whenever necessary when it came to my car.
My salesman, Mike Fry, was outstanding.
All the people at Honda though where helpful and efficient and made buying my first car a wonderful experience.
I would buy from Honda Airdrie again for my next car.
I've lived in Airdrie for 18 years and I always attempt to give local business' the first opportunity to earn my business. My standards for customer service is high and if I don't get the service I'm looking for locally, then I will go elsewhere.
It was quickly obvious that I made the right choice when I made contact with my salesman at Airdrie Honda, Mike. Mike was professional, polite, quick to respond to my emails and texts and was "down to earth". I felt comfortable with him and his calm sense of confidence made me feel that he knew his products well and I developed trust in him right away. He listened to what I wanted in a vehicle, and believe me I didn't make it easy for him. Mike made car shopping fun, pleasant and overall stress free. I tested his patience a few times, I'm sure, but Mike was always making adjustments to my demands of flipping back and forth from one vehicle to another.
In the end I bought an amazing Accord. I love my new vehicle and it has met all of my expectations. Since my purchase, Mike has followed up to see how I am and how the car is, and has shown genuine interest in my satisfaction.
I would highly recommend Mike at Airdrie Honda. He has gone above and beyond his roll as a salesman and without a doubt has been the best auto sales person I have ever dealt with (and I've bought my share of vehicles).
Thank you Mike for being a great guy and for doing such a great job. It really is appreciated..
Friendly people, great customer service.
We recently purchased a brand new 2012 CRV from Airdrie Honda. It was a great experience! We worked with Wayne and Mike Fry who really took the time to explain not only the vehicle to us but also the whole financing aspect. We never felt any 'sales pressure' to buy and we left with a beautiful vehicle. We would definitely recommend Mike Fry and Airdrie Honda to anyone looking for a new car for their family!
Jason Baxter and Charlotte Lammerhirt
Excellent customer service, always happy with car services I had done here!
I went to Airdrie Honda on March 14, 2012 to buy a vehicle and I finalized my deal. I am giving them 5/5 stars, because the sales person and the manager before writing the sales agreement went over the numbers with me twice and gave me time to do the math myself. Only when I was satisfied with the numbers the bill of sale was finalized, printed and signed. I recommend them to everyone.
So in case you didn't notice, car shopping sucks, and generally speaking, car salesmen suck. However, this was not the case at Airdrie Honda.
They were the last dealership of the day I decided to check out. They had a Hyundai Elantra randomly on their lot, which is what I was looking for. The price, mileage and condition were right so grumpily I decided to drive down there and check it out.
Mike, my salesman, met me there and as soon as I sat in the car I decided I wanted it. I think I kind of shocked him because I was just like, "yep, looks good" but honestly after weeks of looking at cars and dealing with salesmen, I was ready.
Mike was an absolute delight to deal with - he's professional, funny, and seems pretty honest. Also, if you've done any used car shopping lately, you'll know what all car salesmen will show you the trunk and say "you can fit a body in here!!" Mike didn't say that, which therefore makes him awesome.
Honestly though he explained everything pretty thoroughly and made it easy for me to understand.
Anyways, I bought the car in August (no problems so far - knock on wood!), but Mike has been in touch a couple of times to inquire about how the car is going and to make sure I'm still happy with it. I was really impressed with his service and if anyone I know was looking for a Honda, I'd totally send them his way
2971 Main Street SWAIRDRIE, AB T4B 3G5